Transportation Terms and Conditions
These terms and conditions govern the use of our shuttle transportation services. By booking a ride, you agree to the following terms:
1. Booking
- All bookings must be made in advance using our website, phone, or WhatsApp channel.
- Customers are responsible for providing accurate pickup and destination information.
- Same-day bookings are subject to availability.
2. Payments
- We accept payments via PayPal or in cash upon pickup (where applicable).
- Full payment must be made before the ride begins unless agreed otherwise.
- Prices are quoted in ILS (Israeli Shekel) and include VAT unless stated otherwise.
3. Cancellations and Refunds
- Cancellations made at least 24 hours in advance are eligible for a full refund.
- No refunds for cancellations within 24 hours of pickup time.
- Refunds for PayPal payments may take 3–5 business days.
4. Delays and Waiting Time
- Our drivers will wait up to 15 minutes past the scheduled pickup time.
- Additional waiting time may incur extra charges.
- We are not liable for delays caused by traffic, weather, or other unforeseen circumstances.
5. Conduct and Safety
- Passengers must wear seat belts and behave respectfully at all times.
- We reserve the right to refuse service to anyone acting aggressively or violating safety regulations.
- Smoking and alcohol consumption are strictly prohibited inside vehicles.
6. Liability
- We are not responsible for loss or damage of personal belongings left in the vehicle.
- Our liability is limited to the value of the transportation service provided.
7. Changes to Terms
- We reserve the right to update these terms at any time without prior notice.
- Updated terms will be posted on our website and take effect immediately.